A. We require a non refundable $20 deposit for all bookings.

A. We understand weather may not be cooperating or life circumstances change so we have no problem offering a refund of balance paid minus the $20 deposit. If you paid in full for your booking, $20 is held as the deposit. We just ask for a 24hr notification of cancellation. We will always confirm with you the day prior to your booking. You can always reschedule as well and apply your deposit towards a different date.

A. If winds reach a consistent speed of 19mph or more prior to us setting up we will have to reschedule or cancel your reservation. We cannot setup with those kinds of wind speeds. This is for the safety of our customers and their families! If wind speeds reach 19mph or more during your party we will inform you to remove all participants from the inflatable and to shut off until wind speeds return to a safe speed.

A. Yes! We deliver, setup and pickup, it’s most definitely included with the price!

A. Yes! We are registered with the state and hold full insurance. We can provide our registration and certificate of insurance upon request.

A. Yes, once we setup and turn on the inflatable it must remain on until we arrive for pickup.

A. Yes, we provide all equipment required to properly setup our inflatables. We will provide a 50ft heavy duty extension cable and a 50ft water hose for waterslides. We can also connect to your hose if need. If you require special accommodations such as needing a 100ft extension please let us know in advance. We will only use 100ft extension cables under special circumstances, we must be informed prior!

A. We are happy to provide a generator with a full tank of gas at a cost if no power source is available. Generators cannot be used to power waterslides for safety reasons.